Employer branding w mediach społecznościowych – badania empiryczne i spostrzeżenia dla praktyki gospodarczej

Autor

DOI:

https://doi.org/10.15611/pn.2025.3.01

Słowa kluczowe:

employer branding, zarządzanie marką, wizerunek pracodawcy, media społecznościowe

Abstrakt

Cel: Celem artykułu jest ocena zachowań i opinii młodych osób studiujących na uczelniach wyższych we Wrocławiu na temat employer brandingu. Badanie dotyczy rosnącej konkurencyjności na rynku pracy i potrzeby skutecznej komunikacji organizacji z potencjalnymi pracownikami na wczesnym etapie ich kariery.

Metodyka: Badanie opiera się na sondażu diagnostycznym przeprowadzonym wśród studentów, uzupełnionym o przegląd literatury na temat employer brandingu jako koncepcji teoretycznej i zjawiska empirycznego.

Wyniki: Analiza danych pozwoliła określić, które działania employer brandingowe są najskuteczniejsze dla młodych osób wchodzących na rynek pracy. Dane pokazują, że 89,1% respondentów sprawdza aktywność firmy w Internecie przed złożeniem aplikacji, a 67,3% respondentów nie chciałoby aplikować do firmy z negatywnymi recenzjami online. Ważnym wnioskiem z badania jest wysoki poziom zainteresowania humorystycznymi treściami (41,6%), co sugeruje rosnące znaczenie nieformalnej komunikacji w budowaniu relacji między pracodawcami a kandydatami.

Implikacje i rekomendacje: Wyniki badań mogą być wykorzystane przez organizacje do optymalizacji strategii employer brandingowych, spełnienia oczekiwań młodych potencjalnych pracowników i zwiększenia efektywności rekrutacji. Kluczowe jest zrozumienie preferencji studentów i inwestowanie w programy stażowe oraz inicjatywy wspierające ich rozwój zawodowy na wczesnym etapie kariery.

Oryginalność/wartość: Niniejsze badanie zapewnia unikalną perspektywę osób dopiero wchodzących na rynek pracy, wypełniając istotną lukę w istniejących badaniach nad employer brandingiem. Wyniki oferują cenne spostrzeżenia dla zarządzania zasobami ludzkimi w różnych firmach.

Pobrania

Statystyki pobrań niedostępne.

Bibliografia

Aggerholm, H. K., Andersen, S. E., Thomsen, C. (2011). Conceptualising Employer Branding in Sustainable Organisations. Corporate Communications: An International Journal, 16(2), 105-123. https://doi.org/10.1108/13563281111141642

Ambatkar, A. (2021). Employer Branding Through Social Networking Sites. International Journal of Biology, Pharmacy and Allied Sciences, 10(9). https://doi.org/10.31032/IJBPAS/2021/10.9.1017

Ambler, T., & Barrow, S. (1996). The Employer Brand. Journal of Brand Management, 4(3), 185-206. https://doi.org/10.1057/BM.1996.42

Auriemmo, A., Islam, S., Auriemmo, J., & Mazzola, J. (2018). Employer and Customer Branding: An Essential Linkage Leveraged Through Social Media. Journal of Management and Innovation, 4(1). https://jmi.mercy.edu/index.php/JMI/article/view/56

Backhaus, K., & Tikoo, S. (2004). Conceptualizing and Researching Employer Branding. Career Development International, 9(5), 501-517. https://doi.org/10.1108/13620430410550754

Balmer, J. M. T., & Gray, E. R. (2003). Corporate Brands: What Are They? What of Them? European Journal of Marketing, 37(7-8), 972-997. https://doi.org/10.1108/03090560310477627

Bejtkovský, J. (2018). Factors Influencing the Job Search and Job Selection in Students of Generation Y in the Czech Republic in the Employer Branding Context. Management and Marketing, 13(3), 1133-1149. https://doi.org/10.2478/MMCKS-2018-0028

Bharadwaj, S. (2024). How the Interplay of Social Media Usage and Online Reviews Generate Intention to Apply for a Job Vacancy: An Employer Branding-Based Agenda. Management Research Review, 47(3), 441-463. https://doi.org/10.1108/MRR-05-2022-0365

Bjerke, M. B., & Renger, R. (2017). Being Smart about Writing SMART Objectives. Evaluation and Program Planning, 61, 125-127. https://doi.org/10.1016/J.EVALPROGPLAN.2016.12.009

Brubaker, P. J., Church, S. H., Hansen, J., Pelham, S., & Ostler, A. (2018). One Does not Simply Meme about Organisations: Exploring the Content Creation Strategies of User-Generated Memes on Imgur. Public Relations Review, 44(5), 741-751. https://doi.org/10.1016/J.PUBREV.2018.06.004

Cable, D. M., & Turban, D. B. (2003). The Value of Organizational Reputation in the Recruitment Context: A Brand-Equity Perspective. Journal of Applied Social Psychology, 33(11), 2244-2266. https://doi.org/10.1111/J.1559-1816.2003.TB01883.X

Chambers, E. G., Foulon, M., Handfield-Jones, H., Hankin, S. M., & Michaels III, E. G. (1998). The War for Talent. The McKinsey Quarterly, 3(3), 44-57. https://www.researchgate.net/publication/284689712_The_War_for_Talent

Chhabra, N. L., & Sharma, S. (2014). Employer Branding: Strategy for Improving Employer Attractiveness. International Journal of Organizational Analysis, 22(1), 48-60. https://doi.org/10.1108/IJOA-09-2011-0513/FULL/PDF

Dreher, S. (2014). Social Media and the World of Work a Strategic Approach to Employees’ Participation in Social Media. Corporate Communications, 19(4), 344-356. https://doi.org/10.1108/CCIJ-10-2013-0087

Durst, C., & Klopf, V. (2024). Unveiling the Influence: Corporate Influencers and Employer Branding in the Skilled Trades Industry. Proceedings of the 11th European Conference on Social Media – ECSM 2024, 11(1), 92-102. https://doi.org/10.34190/ECSM.11.1.2137

Eisend, M. (2009). A Meta-Analysis of Humor in Advertising. Journal of the Academy of Marketing Science, 37(2), 191-203. https://doi.org/10.1007/S11747-008-0096-Y

Fournier, S. (1998). Consumers and Their Brands: Developing Relationship Theory in Consumer Research. Journal of Consumer Research, 24(4), 343-373. https://doi.org/10.1086/209515

Fu, M., Fraser, B., & Arcodia, C. (2024). Digital Natives on the Rise: A Systematic Literature Review on Generation Z’s Engagement with RAISA Technologies in Hospitality Services. International Journal of Hospitality Management, 122, 103885. https://doi.org/10.1016/J.IJHM.2024.103885

Gilani, H., & Cunningham, L. (2017). Employer Branding and Its Influence on Employee Retention: A Literature Review. The Marketing Review, 17(2), 239-256. https://doi.org/10.1362/146934717X14909733966209

Golden, R. (2025). Employers are Ditching Remote Work. Experts Worry That’s Shortsighted. HR Dive. https://www.hrdive.com/news/employers-ditch-remote-work-experts-worry-shortsighted-move/748261/

Gryko, A. (2024). Work Models as an Element of the Employer Brand in the Polish Labour Market. Scientific Journal of Bielsko-Biala School of Finance and Law, 28(4). https://doi.org/10.19192/WSFIP.SJ4.2024.3

GUS. (2024). Województwo dolnośląskie w liczbach 2024. https://wroclaw.stat.gov.pl/publikacje-i-foldery/foldery/wojewodztwo-dolnoslaskie-w-liczbach-2024-folder,2,6.html

Heimann, C. H. (2024). Employer Branding on TikTok: A Qualitative Study on Attracting Generation Z in the Job Market. University of Twente. Retrieved from https://purl.utwente.nl/essays/100519

Holum, M., Lewicka, D., Opstad, L., & Zając, P. (2024). Career Preferences of Business Students in Norway and Poland: Factors Explaining the Choice between Public and Private Sector. The International Journal of Management Education, 22(3), 100997. https://doi.org/10.1016/J.IJME.2024.100997

Hosain, M. S. (2023). Integration of Social Media into HRM Practices: a Bibliometric Overview. PSU Research Review, 7(1), 51-72. https://doi.org/10.1108/PRR-12-2020-0039/FULL/PDF

Kissel, P., & Buttgen, M. (2015). Using Social Media to Communicate Employer Brand Identity: The Impact on Corporate Image and Employer Attractiveness. Journal of Brand Management, 22(9), 755-777. https://doi.org/10.1057/BM.2015.42

Kuźmińska-Haberla, A. (2024). Business Environment Institutions in Creating the Wrocław Startup Ecosystem. Zeszyty Naukowe Politechniki Śląskiej. Organizacja i Zarządzanie, (192). https://doi.org/10.29119/1641-3466.2024.192.43

Martin, G. (2007). Employer Branding – Time for Some Long and ’Hard’ Reflections? Branding. The Latest Fad or the Future for HR? SILO of research documents. Retrieved from https://silo.tips/download/employer branding-the-latest-fad-or-the-future-for-hr

Mičík, M., & Mičudová, K. (2018). Employer Brand Building: Using Social Media and Career Websites to Attract Generation Y. Economics and Sociology, 11(3), 171-189. https://doi.org/10.14254/2071-789x.2018/11-3/11

Morgan, J. A., & Chapman, D. S. (2024). Examining the Characteristics and Effectiveness of Online Employee Reviews. Computers in Human Behavior Reports, 16, 100471. https://doi.org/10.1016/J.CHBR.2024.100471

Moroko, L., & Uncles, M. D. (2008). Characteristics of Successful Employer Brands. Journal of Brand Management, 16(3), 160-175. https://doi.org/10.1057/BM.2008.4

Mostafa, B. A. (2022). Leveraging Workforce Insights to Enhance Employer Attractiveness for Young Job Seekers During the Pandemic Era. Heliyon, 8(6), e09699. https://doi.org/10.1016/J.HELIYON.2022.E09699

Oikarinen, E. L., & Söderlund, M. (2016). The Effects of Humour in Online Recruitment Advertising. Australasian Marketing Journal (AMJ), 24(3), 180-186. https://doi.org/10.1016/J.AUSMJ.2016.02.005

Ozcelik, G. (2015). Engagement and Retention of the Millennial Generation in the Workplace through Internal Branding. International Journal of Business and Management, 10(3). https://doi.org/10.5539/IJBM.V10N3P99

Papadopoulou, C., Vardarsuyu, M., & Oghazi, P. (2023). Examining the Relationships between Brand Authenticity, Perceived Value, and Brand Forgiveness: The Role of Cross-Cultural Happiness. Journal of Business Research, 167, 114154. https://doi.org/10.1016/J.JBUSRES.2023.114154

Rathee, S., Masters, T. M., & Yu-Buck, G. F. (2022). So Fun! How Fun Brand Names Affect Forgiveness of Hedonic and Utilitarian Products. Journal of Business Research, 139, 44-55. https://doi.org/10.1016/J.JBUSRES.2021.09.041

Robertson, J., Lord Ferguson, S., Eriksson, T., & Näppä, A. (2019). The Brand Personality Dimensions of Business-to-Business Firms: A Content Analysis of Employer Reviews on Social Media. Journal of Business-to-Business Marketing, 26(2), 109-124. https://doi.org/10.1080/1051712X.2019.1603354

Siem, T. T., Nguyen, H. T. T., To, A. T., & Phong, T. K. (2025). Exploring Trends in Employer Attractiveness Research: A Bibliometric Coupling Approach. Acta Psychologica, 258, 105220. https://doi.org/10.1016/J.ACTPSY.2025.105220

Singh, D. (2019). A Literature Review on Employee Retention with Focus on Recent Trends. https://doi.org/10.32628/IJSRST195463

Sivertzen, A. M., Nilsen, E. R., & Olafsen, A. H. (2013). Employer Branding: Employer Attractiveness and the Use of Social Media. Journal of Product and Brand Management, 22(7), 473-483. https://doi.org/10.1108/JPBM-09-2013-0393

Soeling, P. D., Ajeng Arsanti, S. D., & Indriati, F. (2022). Organizational Reputation: Does it Mediate the Effect of Employer Brand Attractiveness on Intention to Apply in Indonesia? Heliyon, 8(4), e09208. https://doi.org/10.1016/J.HELIYON.2022.E09208

Stachowska, S., & Wontora, J. (2021). Employer Branding as a Modern Form of Building the Employer’s Image – Students’ Perspective as Future Employees. Olsztyn Economic Journal, 16(2), 263-277. https://doi.org/10.31648/OEJ.8154

Szwajlik, A. (2018). The Use of Social Media in Employer Branding in Light of the Research on the ICT Sector Enterprises. European Journal of Service Management, 28(2), 493-498. https://doi.org/10.18276/EJSM.2018.28/2-59

Tewari, S. (2018). Effect of Social Media on Employer Branding. International Journal of Scientific Engineering and Research, 6(1), 53-63. https://doi.org/10.70729/IJSER172241

Universum. (2025, March 20). How AI is Transforming Recruitment in 2025 − Backed by Data. https://universumglobal.com/resources/blog/ai-recruitment/

Van Vaerenbergh, Y., & Arijs, D. (2025). Online Consumer Reviews Affect the Attractiveness of Tourism and Hospitality Organisations as an Employer. Tourism Management, 111, 105255. https://doi.org/10.1016/J.TOURMAN.2025.105255

Wawer, M. (2022). Student Internships as a Tool for Assessment of the Employer Brand. Zeszyty Naukowe Politechniki Śląskiej. Organizacja i Zarządzanie, (158), 663-677. https://doi.org/10.29119/1641-3466.2022.158.43

Wazed, S., & Ng, E. S. W. (2015). College Recruiting Using Social Media: How to Increase Applicant Reach and Reduce Recruiting Costs. Strategic HR Review, 14(4), 135-141. https://doi.org/10.1108/SHR-02-2015-0017

Wilden, R., Gudergan, S., & Lings, I. (2010). Employer Branding: Strategic Implications for Staff Recruitment. Journal of Marketing Management, 26(1-2), 56-73. https://doi.org/10.1080/02672570903577091

Yoganathan, V., Osburg, V. S., & Bartikowski, B. (2021). Building Better Employer Brands through Employee Social Media Competence and Online Social Capital. Psychology & Marketing, 38(3), 524-536. https://doi.org/10.1002/MAR.21451

Zielińska, K., Zieliński, R., & Kot, S. (2024). Implementing and Utilizing HCM Systems in Polish Enterprises: An Analytical Study. Procedia Computer Science, 246(C), 320-332. https://doi.org/10.1016/J.PROCS.2024.09.411

Opublikowane

2025-10-07

Numer

Dział

Artykuły

Kategorie

Received 2025-02-20
Accepted 2025-07-01
Published 2025-10-07