Determinants of Innovation and Flexibility of an Organization in the Industry 4.0 Era

Abstract

Innovations are undoubtedly one of the main drivers of economic growth. The ability to create and implement innovative solutions is currently the basic measure of the efficiency of the company’s functioning on the market. The aim of the article was to identify the key factors within the organization that are most conducive to innovation and flexibility. The following works were carried out during the research: desk research, individual in-depth interview and a questionnaire. The survey covered 620 respondents from various micro and small enterprises. The methods used in the study were PAPI and CAWI. Based on the results obtained, it was found that most of the surveyed members of the organization see a close relationship between innovation and creativity. The surveyed managers also appreciate the community of norms, values and patterns of behavior in the organization as an important factor of innovation. The authors believe that the conducted research can diversify and enrich the literature on innovation and adaptation, implementation, as well as stimulate the cooperation of organizations in the implementation of innovations.